Centralize Design Requests for Public Service Communication
Your design team creates vital public service announcements, signage, and web materials. You need a system to manage diverse requests and public approval cycles. OneDesk organizes all public-facing creative projects in one hub.
Trusted by Municipal Service teams around the world
Tracking Design Requests from Public Works, Parks, and Admin
Requests for new park signage, utility billing inserts, and city website graphics come from all departments. OneDesk turns every request into a trackable, assignable ticket. This centralizes all tasks. Your team knows exactly what to work on.
Slow Review and Approval for Critical Public Communications
Public service announcements and official communications need careful, multi-step review. OneDesk allows you to set up automatic review workflows. Route drafts to the City Manager or Legal department for fast sign-off. Speed up critical public notices.
Centralized Design Project and Approval Ticketing
Manage all creative tasks in one place, from digital displays to print materials. Connect your communications department email to auto-create tickets. Set up custom views for "Public Safety Campaign" or "Utility Billing Insert." Use SLAs for time-sensitive tasks like emergency announcements.
Automate Design Triage and Approval Routing
Automation handles initial request sorting, saving team time. Automatically tag requests that mention a specific council meeting as high-priority. Route all "Parks Event Flyer" requests to the appropriate designer. Notify the requester when their asset is ready for review.
Departmental Portal for Easy Request Submission
Give department heads and staff a simple portal to submit their design needs. They can easily attach content and track the status of their signage, graphic, or digital project. Use the Knowledge Base to host brand guidelines and official logo files. This reduces repetitive questions.
AI Summarizes Revision Feedback from City Leaders
Getting clear revision notes from multiple city council members or directors can be messy. The AI can summarize long email threads of design feedback. It extracts the key changes needed for your design team. This speeds up the revision cycle and final production.
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FAQ
OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details.
OneDesk is available both in the cloud and on-premise. Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.
Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page.
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