Streamline Design Requests for Research and Publication

Your design team creates posters, publications, and grant materials for researchers and administration. You need a system to manage diverse requests and peer review cycles. OneDesk organizes all creative projects in one hub.

Trusted by Research Institution teams around the world

Tracking Design Requests from Research Groups and Funding Offices

Requests for lab posters, journal graphics, and grant presentation slides come from all departments. OneDesk turns every request into a trackable, assignable ticket. This centralizes all tasks in one queue. Your team stays organized for critical deadlines.

Slow Peer Review and Approval for Publications and Grants

Research materials need careful, multi-step review from PIs and funding offices. OneDesk allows you to set up automatic review workflows. Route drafts to the Principal Investigator or Compliance office for fast sign-off. Speed up publication and grant submissions.

Centralized Design Project and Approval Ticketing

Manage all creative tasks in one place, from digital displays to print publications. Connect your creative services email to auto-create tickets. Set up custom views for "Journal Publication Graphics" or "New Grant Submission." Use SLAs for time-sensitive tasks like final proposal deadlines.

Automate Design Triage and Approval Routing

Automation handles initial request sorting, saving team time. Automatically tag requests that mention a specific grant name as high-priority. Route all "Website Graphic Update" requests to the appropriate designer. Notify the requester when their asset is ready for review.

Departmental Portal for Easy Request Submission

Give researchers and staff a simple portal to submit their design needs. They can easily attach content and track the status of their poster, graphic, or presentation project. Use the Knowledge Base to host brand guidelines and template files. This reduces repetitive questions.

AI Summarizes Revision Feedback from PIs and Reviewers

Getting clear revision notes from multiple Principal Investigators (PIs) can be messy. The AI can summarize long email threads of design feedback. It extracts the key changes needed for your design team. This speeds up the revision cycle and final production.

Integrate with your tools

App integrations with OneDesk

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FAQ

OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details. 

OneDesk is available both in the cloud and on-premise.  Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.

Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page

You can ask our AI agent questions via the live chat or knowledgebase in our widget. A human agent is also available to chat during business hours.

We also offer other support options including booking a live demo or submitting an email or ticket

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See for yourself how OneDesk can help your team.

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