Manage Research Initiatives and Strategic Projects Effectively
Your PMO drives major research initiatives, from new center launches to facility construction. You need a centralized system to manage project intake, risks, and support for project teams. OneDesk combines support with project management.
Trusted by Research Institution teams around the world
Scattered Intake of New Program Proposals and Research Project Changes
Project ideas, scope changes, and support needs come from PIs and executive leadership. OneDesk centralizes all these inputs into trackable tickets. Easily convert a new research proposal ticket into a managed project task. Maintain control over your institution's portfolio.
No Clear Way to Link Project Support to Portfolio Health
A major grant-funded project getting many support requests might be at risk. OneDesk links every support ticket directly to a specific project. This gives you a clear, real-time indicator of project health and resource strain. Prioritize at-risk initiatives.
Integrated Program Intake and Project Ticketing
Use OneDesk to manage both program proposal intake and active project support. Connect all intake channels to automatically create tickets. Use custom views to filter by "High-Priority Research Initiative" or "Grant Planning Request." Track project support SLAs.
Automate Project Intake Vetting and Task Assignment
Set up rules to automatically categorize new project ideas. Route a "New Research Center Proposal" to the PMO director instantly. Automatically tag requests related to a specific PI's lab. Use automation to notify the project sponsor when a stage is complete.
Portal for Stakeholder Project Submission and Tracking
Give institutional leaders a clear portal to submit new project proposals or feedback. They can track the status of their proposed initiative easily. Use the Knowledge Base to host PMO methodologies, project charter templates, and portfolio dashboards. This ensures consistent project governance.
AI Summarizes Stakeholder Feedback and Project Risk
Steering committee meetings and PI updates generate a lot of discussion. The AI can summarize meeting notes or long emails about project issues. It quickly extracts key decisions, project risks, and outstanding action items. This helps your PMO team keep governance clear.
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FAQ
OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details.
OneDesk is available both in the cloud and on-premise. Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.
Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page.
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