Centralize Design Requests and Feedback for SaaS Growth
Your Design team creates the user experience that drives adoption and retention for your SaaS product. You need a system to manage feature requests, gather dev feedback, and track revisions efficiently. OneDesk organizes all design tasks.
Trusted by SaaS teams around the world
Stop Losing Feature Requests and UX Feedback from Dev Teams
Feature ideas, bug reports, and UX critiques are scattered across chat, emails, and product management tools. OneDesk turns every input into a trackable ticket. This centralizes all design-related requests in one queue, linked to the product roadmap.
Slow Review and Approval for UI/UX Prototypes
Design reviews from Product Managers and Engineering leads slow down the release cycle. OneDesk allows you to set up automatic review workflows. Route prototype drafts to stakeholders for fast, clear sign-off. Speed up new feature releases.
Centralized Design Asset and Feedback Ticketing
Manage all creative tasks in one place. Connect your team's intake email to auto-create tickets. Use custom views to filter by "New Feature UI," "Critical UX Bug," or "Prototype Review." Use SLAs for time-sensitive tasks like sprint demos.
Automate Triage and Assignment for Design Tasks
Automation handles initial request sorting, saving team time. Automatically tag requests that mention a high-revenue feature as high-priority. Route all "Landing Page Update" requests to the appropriate designer. Notify the Product Manager when a design is ready for implementation.
Internal Portal for Request and Asset Submission
Provide a dedicated portal where Product and Engineering can submit design needs. They can easily attach specs and track the status of their UI/UX request. Use the Knowledge Base to host design systems, brand guidelines, and approved component libraries. This reduces repetitive questions.
AI Summarizes Feature Feedback and Drafts Specs
Product requirements and customer feedback often come in long, detailed documents. The AI can summarize long email threads of feature feedback, extracting the core design requirements. It can also help draft initial design specifications. This speeds up the start of the design phase.
Integrate with your tools
Enterprise Grade Security
FAQ
OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details.
OneDesk is available both in the cloud and on-premise. Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.
Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page.
You can ask our AI agent questions via the live chat or knowledgebase in our widget. A human agent is also available to chat during business hours.
We also offer other support options including booking a live demo or submitting an email or ticket.
OneDesk provides a high level of security. You can learn about the measures we take at our security center.
See for yourself how OneDesk can help your team.
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