Streamline Design Requests for Your University Teams

Your campus design team supports diverse needs, from admissions brochures to research grants. You need a system that manages high-volume requests and complex approval cycles. OneDesk organizes all creative projects in one central hub.

Trusted by Universities & College teams around the world

Tracking Design and Media Requests Across Campus

Campus departments, faculty, and student groups all need design help. These requests get lost in email. OneDesk turns every request into a trackable, assignable ticket. This centralizes all web, print, and video tasks in one queue.

Slow-Moving Review and Approval from Stakeholders

University approval can be slow, especially with brand guidelines to follow. OneDesk allows you to set up automatic review workflows. Route drafts to the Marketing Director or Legal team for fast sign-off. Speed up delivery for key events and campaigns.

Centralized Design Project and Approval Ticketing

Manage all design tasks, big or small, in one place. Connect your creative services email to auto-create tickets. Set up custom views for "Admissions Materials" or "Event Signage." Use SLAs to ensure time-sensitive requests, like commencement programs, are prioritized.

Automate Design Triage and Approval Routing

Automation handles initial request sorting, saving team time. Automatically tag requests that mention "logo" as a low-priority brand check. Route all large-scale "Website Redesign" requests to the lead manager instantly. Notify the requester when their asset is ready for review.

Departmental Portal for Easy Request Submission

Give faculty and staff a simple, branded portal to submit requests. They can easily attach files and track the status of their poster, web banner, or video project. Use the Knowledge Base to host brand guidelines and approved campus logos. This reduces repetitive questions.

AI Summarizes Revision Feedback from Faculty

Getting clear revision notes from multiple faculty members can be messy. The AI can summarize long email threads of design feedback. It extracts the key changes needed for your design team. This speeds up the revision cycle and final delivery.

Integrate with your tools

App integrations with OneDesk

Enterprise Grade Security

FAQ

OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details. 

OneDesk is available both in the cloud and on-premise.  Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.

Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page

You can ask our AI agent questions via the live chat or knowledgebase in our widget. A human agent is also available to chat during business hours.

We also offer other support options including booking a live demo or submitting an email or ticket

OneDesk provides a high level of security. You can learn about the measures we take at our security center

See for yourself how OneDesk can help your team.

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