Organize Contract Review, Compliance, and Data Privacy

Legal teams handle customer contracts, data privacy (GDPR/CCPA), and vendor licensing for the entire SaaS product. You need a secure, organized system for managing all internal legal requests. OneDesk ensures every request is auditable and confidential.

Trusted by SaaS teams around the world

Managing Requests for Customer Contract and Data Privacy Review

Sales needs contract review; Product needs data privacy compliance checks. These sensitive requests are often lost in direct emails. OneDesk turns every request into a trackable, confidential ticket. Ensure proper review of every customer agreement and feature.

Tracking Deadlines for Critical Compliance and Contract Renewals

Missing a deadline for a major customer contract or a compliance audit is a high-stakes risk. Set up Service Level Agreements (SLAs) on legal review tickets. This keeps your legal team on track for all time-sensitive institutional matters. Minimize contract and regulatory risk.

Secure, Auditable Legal Request Ticketing System

Centralize all inquiries for contract review, data privacy advice, and compliance matters. Connect a dedicated legal services email to automatically create tickets. Use custom views to filter by "Customer Contract Review" or "Data Privacy Check."

Automate Contract Triage and Approval Routing

Automation ensures requests go to the correct specialist immediately. Route any ticket mentioning "Enterprise agreement" or a specific customer to the appropriate legal counsel. Send a notification to the CRO when a major customer contract is ready for final signature. Reduce manual document handling.

Private Portal for Submitting Confidential Legal Requests

Provide a secure, internal portal for staff to submit sensitive legal questions and documents. They can confidentially track the status of their request. The knowledge base can host approved contract clauses and compliance policies. This encourages a formal, auditable intake process.

AI Summarizes Complex Customer Contracts and Counsel Notes

Dealing with dense legal language in customer agreements and compliance documents is time-consuming. The AI can summarize key clauses or compliance issues from attached documents. It can also condense discussion notes within the ticket. This helps your team quickly focus on the high-risk areas.

Integrate with your tools

Enterprise Grade Security

FAQ

OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details. 

OneDesk is available both in the cloud and on-premise.  Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.

Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page

You can ask our AI agent questions via the live chat or knowledgebase in our widget. A human agent is also available to chat during business hours.

We also offer other support options including booking a live demo or submitting an email or ticket

OneDesk provides a high level of security. You can learn about the measures we take at our security center

See for yourself how OneDesk can help your team.

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