OneDesk, the complete Trello alternative

Achieve your goals with OneDesk, a complete project management solution and alternative to Trello

trello
OneDesk logo

Why look for Trello alternatives?

Trello is a well-known project management brand. They’re known for their simplistic cards and to-do lists for projects. While this offering is very good it might not fit the needs of your team or workflow. 

Some teams searching for a Trello alternative mention downsides such as: 

  • Some essential features are missing
  • Too simple for complex projects 
  • Not the best for traditional project management

Trello offers a free starter plan, and three paid plans ranging from $5 per user/month to $17.50 per user/month.

A versatile Trello alternative

OneDesk offers a highly scalable and versatile project and task management solution. It offers nearly all the features of Trello’s most enterprise plan for a comparable cost. However, OneDesk offers a lot more features and flexibility in comparison. 

Let’s see how Trello and OneDesk stack up next to each other.

Compare OneDesk and Trello

OneDeskTrello
Price (users)$11.99 - 15.99 per user/month billed annually$0-17.50 per user/month billed annually
Unlimited BoardsFeature includedFeature included
Customizable (colours, logos, etc)Feature includedFeature included
CalendarsFeature includedFeature included Included at 'Premium' and higher
Custom fieldsFeature includedFeature included Included at 'Standard' and higher
AutomationFeature includedFeature included
ReportingFeature includedFeature included Included at 'Premium' and higher
Email notificationsFeature includedFeature included
Two factor authenticationFeature includedFeature included
Task timersFeature includedFeature not included
Live chatFeature includedFeature not included
Gantt chartsFeature includedFeature not included
Task / ticket formsFeature includedFeature not included
99.9% Uptime SLAFeature includedFeature not included
Real-time team chatFeature includedFeature not included
TicketingFeature includedFeature not included
Transform tickets to tasksFeature includedFeature not included
Customer portalFeature includedFeature not included
Knowledge baseFeature includedFeature not included
TimesheetsFeature includedFeature not included
Advanced search & reportingFeature includedFeature not included
Task DependenciesFeature includedFeature not included
Email integrationFeature includedFeature not included
HIPAA enabledAdd onFeature not included

What makes OneDesk a good Trello alternative?

Versatile task and project management

Plan, coordinate, and manage the full lifecycle of your projects in real-time. Assign tasks and subtasks, plan task schedules, track actual vs. planned work, create dependencies, and more.

Gantt project management
task kanban board view

Multiple work views

Organize and view your work how you want! Use Kanban boards, Gantt charts, task lists, a project roadmap or hierarchical views. Add the filters or groupings you need to further organize your data. Save your work views and easily switch between them in seconds.

Smart and flexible automations

Cut down on repetitive work with powerful yet easy to create automation tools.

help desk management automations

What can OneDesk offer over Trello?

Advanced reporting capabilities

Though Trello offers reporting in their premium plans, OneDesk offers a real-time analytics portal. The analytics portal contains a huge variety of charts and graphs to analyze your KPIs as well as customizable scheduled reports. Filter charts and graphs to display the information you need or create a dashboard of your most important KPIs. 

custom report wizard
help desk ticket collaboration

Stay informed with in-context collaboration

Trello does not offer built-in communication. With OneDesk, collaborate in real time with your team or clients. Link conversations directly to task and project details, allowing you to stay completely in-context. This feature eliminates redundancy and allows teams to stay connected and up-to-date.

Create an improved client experience

Customer applications allow you to share projects, collaborate and overall better serve your clients. Trello does not offer client or end-user collaboration tools. Alternatively, OneDesk includes an embeddable customer app widget. The widget lets clients reach out instantly through your website. Clients can also stay updated on tasks or tickets from the customer portal. You can also let customers submit requests through configurable request forms. Finally, create a central hub of information with the knowledgebase. 

Customer service portal app
OneDesk customizations

A completely flexible Trello alternative

Compared to most software on the market, OneDesk can be configured to fit YOU. You can create multiple task types depending on your workflow. Configure an unlimited number of custom fields or custom statuses. Create your own custom data views or dashboards and much more.

Frequently asked questions about Trello

Some competitors to Trello, just to name a few, are: Basecamp, Asana and OneDesk. Check out our other project management comparisons to see how OneDesk stacks up to the competition. 

Trello, while a good tool to manage simple tasks and projects, may be lacking in power and flexibility for some teams. The challenge when searching for an alternative is finding one which is simple yet sophisticated. What makes OneDesk a great Trello alternative is its versatility. OneDesk can be used to manage projects of varying complexity. OneDesk offers nearly all the features of Trello’s enterprise plans along with quite a few more. One important addition to OneDesk is its built-in communication with clients and team members. OneDesk is also highly unique -- offering email management and a complete request management system.

While Trello is a good tool for simple project and task management, it has limited ability to scale with your team. OneDesk, on the other hand, is a highly versatile and flexible tool. Looking to plan a few simple tasks and assign them on a kanban board view? OneDesk can provide that function. Or are you looking to plan a complex project with multiple task dependencies and relationships? OneDesk also has that capability.

See how OneDesk is the best Trello alternative

Evaluate OneDesk for yourself with our completely free 14-day trial. It’s easy to get started with our onboarding guide and other resources. You can also book a demo to see OneDesk in action.

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