Support Staff and Volunteers

Manage a diverse workforce. OneDesk helps HR teams handle staff, volunteers, and docents. engaging people leads to better visitor experiences.

Trusted by Libraries & Museum teams around the world

Volunteer Coordination

Volunteers run the show. OneDesk helps organize volunteer schedules and training. You can track who is active. This keeps the volunteer program healthy.

Docent Training Tracking

Docents need to know the art. OneDesk tracks training progress for guides. You can ensure they are ready to lead tours. This guarantees a quality educational experience.

HR Policy Management

Update staff handbooks. OneDesk manages the review and distribution of policies. You can track who has read them. This ensures compliance.

Automate Shift Reminders

Reduce no-shows. OneDesk can send reminders to volunteers about their shifts. It keeps the front desk staffed. This ensures reliable operations.

Private Records Views

Secure personnel data. OneDesk protects volunteer and staff records. Only HR has access. This respects privacy.

Volunteer Hours Reporting

Measure community involvement. OneDesk reports on total volunteer hours contributing. You can use this data in grant applications. It proves community support.

Integrate with your tools

Enterprise Grade Security

FAQ

OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details. 

OneDesk is available both in the cloud and on-premise.  Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.

Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page

You can ask our AI agent questions via the live chat or knowledgebase in our widget. A human agent is also available to chat during business hours.

We also offer other support options including booking a live demo or submitting an email or ticket

OneDesk provides a high level of security. You can learn about the measures we take at our security center

See for yourself how OneDesk can help your team.

14 day free trial. No credit card required. 

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