Promote Exhibits, Programs, and Membership

Marketing and Communications drives visitor attendance, program participation, and membership/donor support. You need a platform for project execution and high-stakes communication. OneDesk organizes your institution's marketing engine.

Trusted by Libraries & Museum teams around the world

Campaign and Program Promotion Deadlines Are Missed

Marketing manages a high volume of time-sensitive campaigns for exhibit launches, programs, and membership drives. OneDesk treats each campaign as a trackable project. Set clear milestones, assign content creation tasks, and track performance. Ensure marketing efforts directly support visitor and revenue goals.

Centralized Portal for All Program Promotion Needs

Use a submission portal for all departments (curatorial, education, gift shop) to request promotion support. Connect your press relations email to quickly log media or press inquiries. Set up SLAs to prioritize urgent requests for major exhibit openings. Custom views let the PR team see one queue and the Digital team another. All communication is organized.

Plan Exhibit Launches and Membership Drives

Manage a new exhibit launch or an annual membership drive as a master project. Break the campaign into phases: concept, promotion, and public opening. Use visual tools to manage content asset creation and distribution. Track time spent on high-impact revenue-generating campaigns. Keep marketing goals on track.

Automate Content Review and Publication Approval

Automatically assign a new program flyer request to the appropriate copywriter and designer. Set up rules to send a notification to the Director when a press release is ready for final approval. Send automated reminders for overdue photography asset submissions. Automation ensures fast, compliant content delivery.

Track Campaign Performance and Budget Spend

Track the non-billable time spent on specific exhibit promotion or membership drive campaigns. Use this data to analyze the true cost of visitor acquisition or member renewal. Create internal quotes for cross-departmental marketing services. Maintain clear accountability for all communications budget expenditures.

AI Helps Draft Press Releases and Analyze Feedback

Use the AI assistant to summarize large amounts of visitor feedback on a new exhibit or program. It can help draft compelling press releases or email subject lines. AI can categorize incoming requests like "Media Inquiry" or "Event Promotion." This accelerates content creation.

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FAQ

OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details. 

OneDesk is available both in the cloud and on-premise.  Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.

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