Engage with Citizens
Inform and involve the public. OneDesk helps communications teams manage press, social media, and outreach. Build a connected community.
Trusted by Municipal Service teams around the world
Public Information Campaigns
Educate the residents. OneDesk tracks the creation of campaigns for recycling or safety. You can coordinate across channels. This changes behavior.
Social Media Engagement
Listen to the pulse. OneDesk organizes social media posts and responses. You can correct misinformation quickly. This builds trust.
Press Release Management
Control the narrative. OneDesk tracks the drafting and approval of press releases. You can ensure the Mayor signs off. This ensures consistent messaging.
Automate Approval Workflows
Get sign-off fast. OneDesk routes content to department heads for checking. It ensures accuracy. This prevents embarrassing mistakes.
Calendar for City Events
Promote the city. The Calendar view shows all city meetings and events. You can plan coverage. It helps residents participate.
Engagement Analytics
Measure reach. OneDesk reports on how many citizens saw your message. You can improve your strategy. This ensures tax dollars are spent well on comms.
Integrate with your tools
Enterprise Grade Security
FAQ
OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details.
OneDesk is available both in the cloud and on-premise. Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.
Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page.
You can ask our AI agent questions via the live chat or knowledgebase in our widget. A human agent is also available to chat during business hours.
We also offer other support options including booking a live demo or submitting an email or ticket.
OneDesk provides a high level of security. You can learn about the measures we take at our security center.
See for yourself how OneDesk can help your team.
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