Videos

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The Customer Applications

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Updated Video Transcript: OneDesk provides you with three customer-facing apps that you can put on your website and start interacting with your customers and website visitors. You can preview those apps by clicking your name > ‘preview customer apps’. This will open your customer apps widget in a new browser tab. This widget can be […]

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Customizing Email Appearance

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Updated Video Transcript: On OneDesk, you can now customize the appearance of your emails. You can do this by going to your administration settings, and then clicking on email settings and click on appearance. From there, you can then go to the email header so you can upload your own company logo. For example, you

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