Close SaaS Deals and Manage Subscription Renewals
Your Sales team is responsible for selling the core SaaS subscriptions, professional services, and managing high-value client contracts. You need a system to manage complex deal pipelines and track contract fulfillment. OneDesk supports your entire sales workflow.
Trusted by SaaS teams around the world
Missing Crucial Follow-ups on High-Value Software Leads
Sales teams manage complex deal pipelines for subscription licenses, professional services, and major renewals. OneDesk turns each lead or renewal opportunity into a trackable project. Never miss a critical demo follow-up or forget a contract milestone. Centralize all communication and documents.
Ticketing for Sales Support and Client Inquiries
Use an internal portal for staff to request sales engineering support or contract drafting help. Turn emails from prospective clients into trackable tickets instantly. Set up strict SLAs to ensure immediate response to high-value renewal inquiries. Custom views help your SDR team manage leads and the AE team handle negotiations efficiently.
Manage Deal Pipelines and Professional Service Quotes
Treat each major subscription sale or custom professional service agreement as a detailed project. Break down the process into tasks: discovery, quoting, negotiation, and contract signing. Track the effort and time spent on winning specific deals. Use clear progress tracking to ensure successful sales and timely contract execution.
Automate Lead Follow-up and Renewal Reminders
Automatically assign a new qualified lead to the relevant Account Executive based on territory or company size. Set up rules to send a follow-up reminder one week after a proposal is submitted. Change the status of a deal ticket once the contract is signed. Automation ensures consistent and timely client stewardship.
Quote for Professional Services and Track Revenue Targets
Generate professional quotes for subscription tiers, custom features, and professional services. Track all contract details and revenue targets. Log billable time spent on specific pre-sales consulting or contract negotiation. Use this data to calculate the true cost of sales and validate pricing models.
AI Helps Draft Proposals and Analyze Client Needs
The AI assistant can summarize long RFP requirements to extract key deliverables. Use AI to draft personalized follow-up emails or initial service proposals. It can categorize incoming inquiries like "RFP Response" or "Renewal Question." This frees up time for relationship building and negotiation.
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FAQ
OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details.
OneDesk is available both in the cloud and on-premise. Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.
Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page.
You can ask our AI agent questions via the live chat or knowledgebase in our widget. A human agent is also available to chat during business hours.
We also offer other support options including booking a live demo or submitting an email or ticket.
OneDesk provides a high level of security. You can learn about the measures we take at our security center.
See for yourself how OneDesk can help your team.
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