Support Research Infrastructure
Build the tools for discovery. OneDesk helps engineering teams manage lab equipment and custom fabrication. Precision engineering supports precise science.
Trusted by Research Institution teams around the world
Lab Equipment Maintenance
downtime stops science. OneDesk tracks maintenance for microscopes and centrifuges. You can schedule preventative care. This keeps the labs running.
Custom Instrument Fabrication
Build unique tools. OneDesk manages the design and build of custom apparatus. You can track the project from CAD to machine shop. This enables novel experiments.
Facility Safety Checks
Safety is paramount. OneDesk tracks safety inspections for lasers and chemicals. You have a record of compliance. This prevents accidents.
Automate Calibration Tasks
Keep instruments accurate. OneDesk automates reminders for equipment calibration. It creates the task for the technician. This ensures data integrity.
Gantt for Fab Shop
Schedule the machines. The Gantt view helps you plan machine shop time. You can avoid bottlenecks. It ensures researchers get their tools when needed.
Cost Recovery Tracking
Bill the grants. OneDesk tracks time and materials for engineering work. You can charge the specific research grant. This ensures financial sustainability.
Integrate with your tools
Enterprise Grade Security
FAQ
OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details.
OneDesk is available both in the cloud and on-premise. Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.
Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page.
You can ask our AI agent questions via the live chat or knowledgebase in our widget. A human agent is also available to chat during business hours.
We also offer other support options including booking a live demo or submitting an email or ticket.
OneDesk provides a high level of security. You can learn about the measures we take at our security center.
See for yourself how OneDesk can help your team.
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