About the Company For project management, there are tons of software options available, some of which are too heavy-weight for teams tackling smaller, well-defined projects. When picking the right software for your team, one of the biggest challenges is striking the right balance in terms of the benefits versus the time spent setting it up […]
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The role of software in management cannot be overlooked. Software has found application in diverse management areas beyond naming, and the roles continue to expand with more recent development in software. The market for software products has also witnessed immense growth in response to demands, and most software providers are adopting specialization and outsourcing as
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In this day and age, all aspects of life are progressively going online. This extends to even behemoths of organizations such as governments. Historically, governments have often lagged behind in keeping up with the most current technological landscape, opting instead to focus on running their jurisdictions and disciplines. Because of these priorities, it is not
It’s not uncommon for growing businesses to build out their own support teams. No matter what industry, if there is a website that customers and users interact with, that technology will need someone to maintain and update it. For businesses with multiple locations, it can be even more critical for their websites to remain up-to-date
If you have been on the lookout for a helpdesk solution to help you track incoming support emails, you have probably already come across several options. This post discusses the types of solutions available in the market, without getting deep into individual features. Hopefully this will provide a decision framework that will help you determine
When it comes to software development, duplication of effort is one big deal. Large or small, Enterprise Software Development Companies power countless other sensitive industries, including private sector businesses and government sectors through software technology. As such, efficiency is more of a requisite than luxury. Most enterprise software companies offering product customization have a handful
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Marketing products and services via internet-based media is arguably the most significant trend of the past few decades. This has grown from a mere idea to a multi-billion dollar industry that drives global trade. It has also incentivized several radical business models and sub-industries. Digital marketing agencies serving the global digital industry are specialized businesses
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A service level agreement (SLA) is a contractual obligation between a service provider and one of their clients. An SLA can include details around quality, availability, and general responsibilities for when things go wrong with the services provided. For both clients and service providers, SLAs are crucial for both parties to have common ground and
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Non-profit organizations have to be savvy in knowing how being efficient with their funds. This translates further into needing efficiency in how work is managed and tracked. For non-profits that have been around for some time, there tends to be a lot of tired, old workflows that are not using the most effective software to
A modern high-capacity building is a blend of technology and structure. It is why developers have to work with heating and cooling system experts to guarantee optimum living conditions for residents. To meet expectations, heating and cooling system experts can only rely on the right tools needed for successful collaboration between cross-industry experts who develop
How a heating and cooling system manufacturer uses OneDesk for customer support More