Helpdesk & Project Management Platform

One App to Manage Your Work & Customer Support

OneDesk is all you need to support your customers, manage your services, and work on projects.

Used and trusted by industry leaders worldwide.

>Help Desk

Full-featured help desk software to manage the ticket workflow and deliver excellent customer service. Help desk features.

>Project Management

Plan your projects, assign tasks, fix issues, resolve tickets, track timesheets, manage costs and budgets. Project management features.

>Email Management

Create tickets from emails automatically. Sort, prioritize, monitor and respond to all emails from one location. Email management features.

>Integration Capabilities

Integrate with OneDesk using pre-built connectors or make your own. No programming required. Integration features.

>Customer Communication

Deploy apps to better serve your customers: client portal, knowledgebase, ticket forms and live chat. Customer app features.

>Workflow Automations

Streamline your helpdesk and project management workflow with powerful and flexible automations. Automation features.

>Team Collaboration

Stay up-to-date on your team’s assignments and progress. Collaborate with real-time, in-context messaging. Collaboration features.

>Mobile-Friendly

Access, collaborate and resolve tickets and tasks from anywhere with OneDesk for mobile. Mobile features.

What Makes OneDesk Different?

OneDesk combines Help Desk and Project Management into one efficient and highly-customizable application. No more buying, learning, integrating, and switching between applications. Unlike other helpdesk and project management software, ours helps your team to do everything from one interconnected platform.

Enterprise Software Without the Enterprise Costs

With OneDesk, you get the power and customizability that is typically found only in expensive enterprise software. OneDesk provides you with innovative tools and customizability options without making you pay enterprise-level costs.

Customizable to Your Needs

OneDesk works the way you want it to. The customizability of our application ensures that your OneDesk can serve your needs. You can customize your applications, your forms, your emails, your SLAs, and more! The more you customize, the more it becomes your own.

Always Improving & Updating

We know your needs are ever-changing, that’s why OneDesk never stops growing. We are constantly updating and developing our software to make sure your needs are met. We release new features regularly and, no matter the plan you’re on, you’ll get access to them all. We continuously work to make sure you have all the tools you need and more.

Awards & Accolades

Try OneDesk Completely Free

Free for 14 days. No credit card required.