Streamline Client Design and Creative Handoffs
Your Design team provides creative services for multiple web development clients, managing everything from wireframes to final creative assets. You need a system to manage client requests, feedback, and design-to-development handoffs. OneDesk organizes your client-focused design workflow.
Trusted by Web Development Agency teams around the world
Stop Client Design Feedback from Being Disconnected
Agency design teams receive scattered feedback on mockups, prototypes, and branding from diverse clients. OneDesk centralizes all feedback into a structured, trackable ticket system. This ensures clear requirements and faster client approval cycles. Focus on quality design, not admin chaos.
Easy Portal for Client Creative Requests
Provide a client-facing submission portal where all clients can easily request creative work for their websites. Connect your project email to capture external communications. Set up SLAs to prioritize urgent requests for site launches or marketing campaigns. Custom views let designers see their specific client queue instantly. All client work is organized.
Plan Client Projects and Website Design Sprints
Manage website redesigns or major feature additions as structured projects. Break the project down into design tasks: wireframing, creative assets, and client review. Assign tasks to specific designers. Use visual tracking to ensure designs are ready for development sprints. Keep all client creative projects on schedule.
Automate Proofing Cycles and Client Handoffs
Automatically assign new website asset requests to the specialist with the relevant design experience. Set up rules to move a task to 'Client Review' once the designer uploads a proof. Send automatic reminders to the client contact for overdue feedback. Automation speeds up the creative production line and improves client satisfaction.
Quote for Design Services and Invoice Time
Generate professional quotes for the design phase of web development projects. Log billable time spent on each creative asset for accurate client invoicing. Track non-billable internal time for team development or internal projects. Use this data to ensure design services are profitable.
AI Helps Design Triage and Content Summaries
Use the AI assistant to summarize long, multi-point project briefs from clients into concise design requirements. It can help draft professional feedback to designers on a creative proof. AI can categorize incoming requests by project type instantly. This reduces administrative overhead. Your team delivers accurate, brand-aligned assets faster.
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FAQ
OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details.
OneDesk is available both in the cloud and on-premise. Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.
Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page.
You can ask our AI agent questions via the live chat or knowledgebase in our widget. A human agent is also available to chat during business hours.
We also offer other support options including booking a live demo or submitting an email or ticket.
OneDesk provides a high level of security. You can learn about the measures we take at our security center.
See for yourself how OneDesk can help your team.
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