The OneDesk Blog
Catch up on new features, tips on how to use OneDesk, and much more.

The Initiating Phase: how to leave it and when to do so
There are generally five accepted phases for managing a project: initiating, planning, executing, monitoring and controlling, and closing. These phases dictate the rough order in which a project is undertaken,
Trust Your Unfinished Work To Others
Trust Your Unfinished Work To Others Trust is based on the principle of reciprocity which binds society together. In value exchange trust occurs when we receive something, based on the
Task Delegation is a must-have skill for any aspiring Project manager
Task Delegation is a must-have skill for any aspiring Project manager One of technology’s greatest strengths is how easily it makes dreams become reality. Not only does this affect materials
Visualizing Your Pathing Is The Key To A Good Product
Visualizing Your Pathing Is The Key To A Good Product Product development is a strategy, which, in simple terms, can be referred to as the strategy for the successful development

Why you should handle different products at once
Why you should handle different products at once A lot has been said about the requirements to effectively develop products in the digital age. The main argument is that the

The Joys of a clear Calendar View, the Keystone of Mid-term planning
The Joys of a clear Calendar View, the Keystone of Mid-term planning You are a busy person; you have meetings and appointments that dictate your everyday life, work and personal.

Helpdesk Chatbots : The Pros and Cons
Helpdesk Chatbots : The Pros and Cons Modernizing a helpdesk is now extremely comfortable. Helpdesk are now faced with so many great new functions like chatbots and lives video conferences

Building Collaborative Teams – The Key to Success
Building Collaborative Teams – The Key to Success Project management is a labour of love, a combination of science and art; taking an idea and fashioning a fully-formed project from

How Transparent Should Your Product Development Be?
How Transparent Should Your Product Development Be? When software programmers develop a new product, it has to be tested before it can be used in real-time applications. The development process

How to Get Feedback Before Your Product Launch
How to Get Feedback Before Your Product Launch Congratulations on making the decision to get your customers feedback (and even before your final product launch no less!). So many people