The OneDesk Blog
Catch up on new features, tips on how to use OneDesk, and much more.
Helpdesk Chatbots : The Pros and Cons
Helpdesk Chatbots : The Pros and Cons Modernizing a helpdesk is now extremely comfortable. Helpdesk are now faced with so many great new functions like chatbots and lives video conferences
Building Collaborative Teams – The Key to Success
Building Collaborative Teams – The Key to Success Project management is a labour of love, a combination of science and art; taking an idea and fashioning a fully-formed project from
How Transparent Should Your Product Development Be?
How Transparent Should Your Product Development Be? When software programmers develop a new product, it has to be tested before it can be used in real-time applications. The development process
How to Get Feedback Before Your Product Launch
How to Get Feedback Before Your Product Launch Congratulations on making the decision to get your customers feedback (and even before your final product launch no less!). So many people
Managing Remote Teams : All you need to know
Managing Remote Teams : All You Need to Know In this age of technology, it has become increasingly easier to hire freelancers based anywhere in the world, whether it is
Top 5 Shortcuts to Customer Satisfaction
Top 5 Shortcuts to Customer Satisfaction There is very little that will be more important to business (any business) than customer satisfaction. Customer satisfaction measures how services or products of
The basic Principles of project management for App Development
Last updated: January 29, 2020 The basic Principles of project management for App Development In our world, smartphones and tablets have become commonplace commodities. With their prevalence, more and more
The Most Important Phases of Product Management from Development to Deployment
The Most Important Phases of Product Management from Development to Deployment In economics, productivity is the amount of output created (in terms of goods produced or services rendered) per unit
Project Management in the Manufacturing Industry
Project Management for the manufacturing Industry With the rise of e-commerce companies like Etsy, Squarespace, and Shopify, there is a flourish of small-scale manufacturing businesses entering the space. Once, where
The Most Common Roadblocks to Project Management
Last updated: January 29, 2020 The Most Common Roadblocks to Project Management There is no formula for successful project management. Even when managing similar projects, you must keep in mind