The OneDesk Blog

 

Catch up on new features, tips on how to use OneDesk, and much more.

Helping Your Team Stay Focused

It’s easy to stay focused when everything is going well. However, things may not always be going well at the office, especially since the need to deliver projects or products

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Staying Focused on Projects

You know the drill – you come in to the office in the morning ready to breeze through all your tasks. You sit down at your desk knowing exactly in

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The shift towards social project management

The emergence of the social project manager As project management, product development and innovation processes evolve from closed silo type of environments to those that are more social, connected and

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Help Desk Best Practices

Using “best practices” is the most efficient way of getting things done, and improving your organization. Employing best practices will give you no choice but to evaluate your company’s current

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Creating a Requirements Management Strategy

Having a requirements management system is the key to building the right product efficiently. Requirements management can save your company from going over-budget, losing time, and even embarrassing product recalls.

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Getting product input from your customers

There is no denying that Customer satisfaction directly influences your organization’s bottom line. Therefore, only companies that have a proper strategy and system in place, to capture customer feedback will

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