Control City Budgets and Public Funds
Municipal Finance manages city budgets, tax revenue, utility billing, and public fund accountability. You need efficient, trackable workflows for every financial task, ensuring compliance. OneDesk brings structure and compliance to your public finance operations.
Trusted by Municipal Service teams around the world
Uncontrolled Internal Budget and Expense Requests
City finance teams are overwhelmed with requests for POs, budget transfers, and expense approvals from various departments. OneDesk centralizes all internal finance requests into a single queue. Use custom workflows to enforce multi-step, compliance-driven approvals. Ensure transparency and accountability for public funds.
Ticketing for Staff Financial Support and Citizen Billing
Provide a secure internal portal for staff to submit purchase orders or budget inquiries. Turn emails from vendors or state agencies into trackable tickets instantly. Use priority for urgent payroll or grant deadlines. Custom views let the Payroll team see one queue and the Budget team see another. Citizen billing inquiries are also tracked.
Manage Audits and Financial Reporting Projects
Treat the annual audit cycle, major state reporting, or bond closeouts as a structured project. Use task lists to ensure all necessary documentation is collected from departments on time. Assign accountability for each step of the process. Track progress against regulatory deadlines. Ensure financial compliance runs smoothly.
Automate Financial Approval Chains and Compliance
Automatically route a departmental expense report over a certain amount to the relevant director for approval. Set up rules to change a budget request status once funds have been transferred. Send automated reminders to staff for overdue expense report submissions. Automation ensures compliance and accelerates the financial process flow.
Track Vendor Payments and Internal Fund Quotes
Generate quotes for internal services offered to other departments (e.g., fleet maintenance). Log and track billable time for any services offered to other municipalities. Track internal non-billable time spent managing specific grants. Use the data to report on resource use and justify spending.
Use AI to Summarize Grant and Audit Documents
The AI assistant can quickly summarize lengthy state grant requirements or complex audit findings. Use AI to draft professional, compliant communication to state agencies or city managers. It can categorize incoming finance questions instantly. This reduces the time spent on reading and responding to standard queries.
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