Manage Public Works
Keep the city clean and safe. OneDesk helps public works teams manage trash, snow, and parks. Visible services affect quality of life.
Trusted by Municipal Service teams around the world
Snow Removal Logistics
Plows need a plan. OneDesk tracks plow routes and equipment readiness. You can manage the storm response. This keeps roads open.
Park Maintenance
Green spaces need care. OneDesk tracks mowing and repair schedules for parks. You can ensure they are safe for kids. This improves livability.
Trash Collection Management
Missed pickups cause complaints. OneDesk tracks route issues and citizen complaints. You can fix service gaps. This keeps the city clean.
Automate Service Requests
Respond to 311. OneDesk can turn 311 emails into work orders. It auto-assigns them to the right crew. This speeds up resolution.
Map Views for Crews
Optimize routes. (If location enabled). OneDesk maps the work orders. Crews can hit all the stops in one area. This saves fuel and time.
Cost of Service Reports
Analyze efficiency. OneDesk reports on the cost per work order. You can benchmark against other cities. This drives operational improvements.
Integrate with your tools
Enterprise Grade Security
FAQ
OneDesk has affordable pricing based on your product, plan, and number of user licenses.
See our pricing page for full details.
OneDesk is available both in the cloud and on-premise. Pricing for OneDesk On-Premise is the same as for our Cloud Enterprise plan, but is only available for annual or longer-term subscriptions. To evaluate OneDesk, please sign up for a 14-day free trial of our cloud software. If after evaluation of the software, you would like to purchase on-premise licenses, please Submit a Request we will send you an invoice for the number of users you require.
Of course! You can visit our feature index page for a full list of features. To compare product or plan features see our feature comparison page.
You can ask our AI agent questions via the live chat or knowledgebase in our widget. A human agent is also available to chat during business hours.
We also offer other support options including booking a live demo or submitting an email or ticket.
OneDesk provides a high level of security. You can learn about the measures we take at our security center.
See for yourself how OneDesk can help your team.
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