You can set rules in OneDesk to automatically create a ticket or task as a result of an automation. You can generate a brand new ticket or task with this

You can get OneDesk to automatically create a project for you as a result of an automation. Once triggered, these automations can generate a new project from a project template

Your User Apps sidebar is located on the far left side of your workspace. In OneDesk, applications define what you manage, and this sidebar contains all the apps available to

In OneDesk, you are able to identify relationships between your work tasks. Some of those relationships can be identified as: Blockers: Indicates that one item cannot be worked on before

You can establish task dependencies with successor and predecessor links. Dependencies define relationships among tasks that determine the order in which activities should be performed. Predecessors identify tasks that must