Updated: 19/12/2019 What is a Software Requirements Specification Document? Many developers choose to work with a software requirements specification document (also known simply as a Software Requirements Document) as it typically contains the following: – A complete description of the software’s purpose and functionality – Details as to how the software will perform in terms […]
Writing a Software Requirements Specification Document More
Today’s most successful and innovative companies know that good product ideas don’t just suddenly appear. In order to pinpoint that “good” idea, you must explore many different ideas and compare them all. Hence, every company should encourage their team members to think outside the box and come up with creative ideas. However, many will be
Creative Brainstorming Techniques: Innovate Now More
Ah, Valentine’s Day – the day where millions of people worldwide take the time to show their significant others how much they value their relationship. On Valentine’s Day, couples do their best to make sure their other half feels appreciated and make it a goal to make the day as relaxing, stress-free, and love-filled as
Building Business Relationships: Show Customers Some Love More
Last year, many of you seemed to enjoy our post entitled Five Products That Failed in 2012. This year, we thought it would be interesting to to look at some of the biggest technology flops of 2013. There were many, but the following five have our votes for being the most unsuccessful. Technology Flops –
Biggest Technology Flops of 2013 More
Gathering actionable customer feedback in real-time Collecting customer feedback is only half the battle and can be ineffective if not done properly. The secret to gathering actioanble customer feedback is real-time communication. This is an extremely valuable tool because you can directly tap into your customer’s insight right at the point of contact. So listen
Gathering actionable customer feedback More
This article is outdated. Please see: User Permissions or the Video Guide: Project Roles & User Permissions OneDesk’s access control options allow you to assign roles to users and set permissions as to what they can and can’t do within the system. All roles and permissions in OneDesk are pre-set. Even though you can’t create
Access Control Options in OneDesk: Roles and Permissions More
It’s that time of the year again – the new year, which means it’s the perfect time to reflect back on the previous year and outline the goals you wish to achieve this year. And while you’re making a list of personal resolutions, it helps to set some business resolutions. In order to get you
Business New Year Resolutions We Hope You Make in 2014 More
A client engagement strategy should be at the top of every companies new year’s resolution list. I recently read a great article by Gil Cattelain clearly highlights this issue. states that “…a recent study by Korn/Ferry International indicates that customer engagement is now the top marketing concern for 52 percent of CMOs. She also emphasiszes
Client engagement strategy for 2014 More
You asked, we listened. You may have noticed that we have been making changes to OneDesk over the past few weeks. That’s because we believe customers always come first and always do our best to meet their needs. Hence, we have introduced a new roadmap application, available in our product management suite. The new roadmap
New Roadmap Application in OneDesk More
Product development is a risky process, especially in today’s rapidly changing marketplace. Collaborative management is an integral component of successful product development and helps to reduce the risks of unnecessary product iterations, speed-up the time-to-market and ultimately create innovative, customer-centric products that create customer loyalty. According to a recent post by Kasia Mikoluk, teams who
Benefits of Business Collaboration More