9. Business Solutions Articles – OneDesk Software

Product innovation articles: Our top 5 picks Has innovation thinking gone stale in your organization? I highly recommend checking out the following product innovation articles: 1. Most people, most of the time (the perfect crowd fallacy): I am a big fan of Seth Godin’s blog and fresh insights. His thoughts enable us to think outside […]

OneDesk’s customer portal allows you capture customer ideas, feedback, questions and compliments. Contrary to with traditional surveys, the customer portal allows your company to capture customer feedback without them falling through the cracks. When sent through the customer portal, submissions arrive in your OneDesk account, directly to the appropriate applications, where you can immediately begin

21% of projects fail due to poor project management. This new infographic has some great stats on why good project management is so important to the success of an organization. In the end, project management is about the right balance of knowledge, skills and tools. Please feel free to share this infographic (as well as

Last week, we released a fun little video that briefly highlights some of the positive and negative elements of project management. We were very pleased with the response from the product management and project management community and wanted to take a minute to thank everyone who helped share this video across the social web. We

Online research communities are the next big thing. Also known as “research 2.0,” this emerging type of research allows businesses access to newer types of insights that traditional research methods, such as surveys and focus groups don’t provide. Setting up an online research community is more cost effective and provides to many more new ideas

There are three parts of the Project drop-down. Here is a guide to each one. Manage projects Here, you can: – View all the projects you are part of – Create projects – Share projects – View the users in the project and manage their roles – Modify projects – Archive projects – Leave projects

Whether you are a project manager or product manager, chances are that your job has you running around in circles, trying to make sure that everyone’s responsibilities are met. Every project or product manager had to deal with one dreaded aspect of the job: Responsibility overload. Handing your own tasks while managing your team and

Today is International Women’s Day. In honor of this great holiday we have compiled a list of some of the most influential women in product and project management. Check out their great work! 1. Elizabeth Harrin: She is the driving force behind A Girl’s Guide to Project Management, where she dishes up tips and case

What is project management? In an attempt to answer this tough question, we pulled out a variety of information from various sources. Project management is defined by many things – by the tools it takes to carry it out, the lives it allows project managers to live and the success and failures that it has

Organizations have quickly understood the importance of maintaining a strong and continuous social presence online. As a result, a new concept and strategy has emerged:’The Social Command Center’. This idea has spread like wildfire and found its way into many large organizations like Dell, Starbucks, and Gatorade. The idea is to build a social command