9. Business Solutions Articles – OneDesk Software

Top 5 LinkedIn communities for product professionals #PMChat: This group is built and named after the popular #PMChat Twitter chat, a weekly discussion hosted by Rob Kelly, Rob Prinzo and Hala Saleh. Topics explored during these chats center around Project Management and best practices in Leadership and Project Strategy. The community is home to about […]

Project managers are often faced with the challenge of managing different projects at the same time. Whether a project is simple or complex, project managers need to ensure that all projects are carefully managed because without proper tracking, some projects may not end up being successfully completed. Complex projects can be hard to manage, especially

Feedback methods: Some scary statistics In today’s dynamic and competitive markets, gaining deeper insight into customer problems, issues, and ideas are key factors in keeping businesses heads above the water. There is insurmountable evidence from case studies and surveys that clearly justify the need for product co-creation with customers. Yet despite these supporting facts, the

OneDesk’s Customers & Accounts application allows you to keep all information about your customers and their companies in one place. The customers & accounts can be accessed through the applications drop-down. The application is divided into two modes. In the customers mode, you can create and invite customers. It is important to note that adding/creating

What exactly is requirements management? Regardless of how you define it, one thing is very clear- without an effective requirements management process in place companies will fail to innovate and stand up to their competition. Consider the following statistics: Related blog posts: What is requirements management? – A Video Infographic What is Project Management? –

Did you know that you can link social media accounts to OneDesk? This allows you to interact with with customers and future customers via OneDesk’s social media monitoring tool. When you link your Facebook or Twitter accounts to OneDesk and reply to Tweets or Facebook posts from OneDesk, your replies will show up on the

How is your project planning process? You and your team are working on a large project and you have been asked to adopt an agile approach your project planning process. Let’s face it, many of us don’t have the time to sit and read a book on agile development. To help simplify things, here are

One of OneDesk’s most powerful features is the ability to easily find what you are looking for by using the search filters. OneDesk’s search filters allow you to used a stacked filtering process and sort through a large number of items by applying filters on top of other filters. This means you can search for

Did you know that a whopping 21% of projects fail? Why? Blame, poor project management. We created this slide infographic with some alarming project management statistics. Our Project Management Presentation In this SlideShare presentation, we provide our readers with a basic framework of the advantages and disadvantages associated with Project Management. For more on this

OneDesk’s request system which allows users request information from each other in real time.   When a OneDesk user sends you a request, you will receive the notification in your collaboration inbox, in the requests section. What types of requests are available? You may receive the following types of requests: – A request for you