9. Business Solutions Articles – OneDesk Software

“The real heart of Web 2.0 is collective intelligence, which I have defined as harnessing the network effect to build applications that get better the more people use them.” — Tim O’Reilly, founder of O’Reilly Media Collective intelligence is best defined as a shared or group intelligence that emerges from the collaboration and competition of […]

A simple definition of lean production   “Lean production is about defining value as perceived by the customer, actual features and services that they expect.” – @LeanMan According to wikipedia.org, lean production is a process aimed at eliminating resources or elements of the production process that do not directly contribute to the creation of value

Contrary to popular belief, collaboration tools are nothing new. A collaboration tool can be anything that helps people collaborate. Before computers existed, paper was used as a collaboration tool. Today, almost everyone uses some form of technology to collaborate. Most don’t realize that one of the most powerful and common tool used for collaboration is

Add co-innovation to your product management lexicon The world of product development has undergone an enormous face-lift and changed some of the most fundamental ways many industries do business. Companies struggling to maintain an advantage in fiercely competitive markets are integrating a co-innovation approach to their product development process. They are implementing new ways to

Stand out with the help of ideas software Today’s leading companies all have one thing in common – they all realize that in order to bring the best products to market, they must find a way to stand out from their competitors. It’s a no brainer that in order to stand out, companies must offer

Feedback tools enable you to Listen, Engage and Take Action Customer feedback management is a critical component of a successful client building and product development strategies. There are a multitude of methods to capture, analyze, manage and incorporate customer feedback into the product development process including surveys, focus groups, questionnaires, polls, discussion forums, feedback forms

Gaining the mass customization experience by designing M&Ms I recently found out that you can design your own M&Ms. Curious to find out what that meant, I decided to go to M&M’s website and try it. What captivated me about the My M&Ms part of the website is that I wasted no time figuring out

What is stakeholder engagement? “It is difficult to overlook the importance of stakeholders in project and product development processes.” -Erika Roshdi, IMS Consulting Leading edge organizations are quickly recognizing the business benefits that increased stakeholder engagement creates, and have made this concept a prerequisite in their product development strategies. The term “stakeholder engagement” can be

What is 360 degree feedback? 360 degree feedback, also known as multisource or multi-rater feedback, is a feedback management system in which feedback comes from all around an employee about their performance. This feedback is provided by their supervisor, co-workers, internal and external partners, customers, and any other stakeholder they might work with. Why conduct

The importance of creating a good product roadmap “A good roadmap is a useful product management tool: it informs the business, guides our tactics, and prevents us from getting distracted.” – Paul Young, Product Beautiful Challenges in developing a product roadmap Like any other business initiative, developing and following a product roadmap presents challenges. For