We invite you to read our guest post, What can Tacos Teach Product Managers about Social Product Development?, on the OPM blog, to learn how product managers can integrate social media monitoring tools into the product development process.
Related blog posts:
Social Media Monitoring with OneDesk
Social Media in Business
The-social web a key driver of product innovation
New feature on OneDesk: Social Media Monitoring
Innovation and Idea Management with OneDesk