The OneDesk Blog
Catch up on new features, tips on how to use OneDesk, and much more.

Social product innovation: Closing the gap
Importance of the social web in social product development We all know the social web has a tremendous impact on product development and has promoted increased collaboration and social engagement

Collaboration and Communication: Different
Lesson from Celebrity Apprentice: Collaboration and communication are important No one wants to hear the words, “You’re fired!” especially this season’s cast of Celebrity Apprentice. Over the past couple of

Social engagement and NBC’s “The Voice”
Social engagement and the web The social web has had a tremendous impact on product development and has promoted increased collaboration and social engagement within organizations of every size, in
Feedback website: The 2.0 type
Advantages of feedback website “For every customer complaint, there are 26 other customers who have remained silent.” –Lee Resources Inc. For a business to be successful, soliciting feedback is critical.

Co-creating: Best practices
Co-creating: Going beyond the definition If you are not quite sure what co-creating means, I invite you to visit my past blog posts that explore some of the ways co-creation

Collective intelligence: Innovation 2.0
“The real heart of Web 2.0 is collective intelligence, which I have defined as harnessing the network effect to build applications that get better the more people use them.” —

Lean Production: The basics
A simple definition of lean production “Lean production is about defining value as perceived by the customer, actual features and services that they expect.” – @LeanMan According to wikipedia.org,

Collaboration tools: Help get things done
Contrary to popular belief, collaboration tools are nothing new. A collaboration tool can be anything that helps people collaborate. Before computers existed, paper was used as a collaboration tool. Today,

Co-innovation: Fostering collaboration
Add co-innovation to your product management lexicon The world of product development has undergone an enormous face-lift and changed some of the most fundamental ways many industries do business. Companies

Ideas software: Innovate your website
Stand out with the help of ideas software Today’s leading companies all have one thing in common – they all realize that in order to bring the best products to