The OneDesk Blog
Catch up on new features, tips on how to use OneDesk, and much more.
Social innovation: Product development 2.0
Social innovation fuels product development As competition to gain market share increases, leading companies, like Lego, GM and Threadless, are actively exploring innovative strategies for bringing more profitable products to

Innovative business: Make yours one
In light of April Fool’s day, we thought we’d share some fun information about innovative businesses. Coming up with innovative business ideas There are many debates to what constructs an

Innovation strategies: Creating advantage
Staying ahead in the marketplace with effective innovation strategies Successful companies understand that in order to stay in the game and achieve profitability they need to constantly innovate. The development

Business innovation: Reaching out
What is business innovation? Business innovation is the process of reinventing your business and adapting new business models, new management techniques, new technologies, and new forms of stakeholder participation in

Team innovation: Creating stellar products
What is team innovation? Team innovation is the collective efforts of team members working together to provide solutions to the product development process. Transforming a concept into a successful and
Innovative Products: Rewarding
Why it’s important to develop innovative products According to BusinessMantra.net, “Innovation is one of the most important aspects for the growth of an organization to excel ahead in competition, unless

Product innovation: Going social
Who drives product innovation? They are tweeting, liking, sharing, linking and checking-in–the social customer spends a lot of time online interacting and talking about a vast variety of products and

Innovation as a service: A new concept
It’s no secret that the business world is becoming increasingly competitive. Therefore, what is your company doing in order to keep up with the ever-changing trading environment? In an attempt

Manage customer insights with OneDesk
Why organizations need to manage customer feedback In order to derive the maximum benefit from customer feedback you need to have an effective process to solicit, collect and use valuable
Customer relationship systems: Innovative
In a previous blog post entitled CRM System: Helpful, but complex, we talked about how companies can benefit from using customer relationship systems. We mentioned CRM tools help businesses get