Customer feedback systems: Customer portals Customer feedback systems enable you to gather valuable insight from the people who know your products the best – your customers. Part of OneDesk’s larger

When a project fails, it can be very discouraging. All project managers undoubtedly have ups and downs. However, it is up to them to make what they can out of

Competition is fierce and in a down economy, the need for teamwork and collaboration is crucial. Great product development involves being able to keep up with a rapidly changing marketplace.

While OneDesk is not specifically a Scrum or Agile tool, it was certainly designed with these development methodologies in mind. How to Use OneDesk During All Stages of Scrum Development

What is scope creep? Scope creep is unpredictable, like a snake in the grass, waiting silently for the right moment to strike its prey, it may be detrimental to the

“Honesty is the best policy.” This saying, made famous in Benjamin Franklin’s Poor Richard’s Almanac, has provided many with a motto to live by, as well as something they can

Developing requirements shouldn’t be a nightmare In today’s fast-paced environment, organizations need to bring products to market faster and more efficiently. That means better resource planning, improved team collaboration, increased

Happy Fourth of July to all our friends and customers in the US! On this day in 1776, the Declaration of Independence was signed, giving birth to a newly independent

Project Managements Events 2013: Our top picks We’ve searched the web far and wide to find up some of the must-attend project management events of 2013. It’s time to roll

“Prepare for the unknown by studying how others in the past have coped with the unforeseeable and the unpredictable.” These words were once spoken by George S. Patton, a general