The OneDesk Blog
Catch up on new features, tips on how to use OneDesk, and much more.

Social Business Trends for 2013
Over past few years, we’ve seen an in increase in the number of companies that made the transition to a “social business.” For those who are not familiar with

Is the Cranky PM calling it quits?
Is this the last we will see of the Cranky Product Manager? Well, not exactly. Judging by her last few posts back in September 2012, it appears that the Cranky

How to Achieve Your Business Goals in 2013
Yesterday, we blogged about some new year’s resolutions that we hope your organization will set for this year. Our goal today, is to help you achieve your resolutions. With every
New Year’s Resolutions for Organizations
It’s 2013 and it’s time to bring your product development process back into focus by strengthening your product innovation process. Here are a few New Year’s resolutions we hope your

Customer Portal Tip: Limiting Customer Discussions
This article is outdated. Please see updated articles on the OneDesk Knowledgebase With OneDesk’s customer portal, you can start discussions with customers to elaborate on the feedback, ideas and questions

Ideation management with OneDesk
Innovating the ideation management process The product creation process involves many interconnected ideation management activities—from discovering, to understanding and defining ideas and insight, through to turning new prototypes and ideas

OneDesk Webinar Series on Hold This Week
Each weekday morning at 11 a.m. EST, OneDesk looks at a different challenge in the area of social product development, proposing elegant solutions that will help you and your teams

Product roadmapping with OneDesk
Product roadmapping has never been easier Take advantage of powerful product roadmapping abilities.

Gift ideas for Project Managers
I like this project management meme I found lurking around on the Internet. Having spoken to many project managers, I find the “what I really do” image humorous as it

Challenges in new product development
Understanding the challenges in new product development Being able to address challenges in new product development can really be the difference between long term prosperity and growth of successful organizations.