The OneDesk Blog
Catch up on new features, tips on how to use OneDesk, and much more.
Software for teamwork: A solution for every role
“The best method of overcoming obstacles is the team method.” – Colin L. Powell There is no question that teamwork plays a big role in ensuring productivity and success in
Company announcements made easy with OneDesk
Keeping your team up-to-date on something relating to a project can sometimes be challenging, especially if there is something the whole team needs to know right away. Sending out the

Requirements gathering and beyond
Requirements gathering the right way “Good product managers do not just gather requirements — they understand unmet needs, existing problems, and opportunities for improvement…” – Jeff Lash, How to be
OneDesk: Easy-to-use software with improved navigation
Talk about easy-to-use software – OneDesk’s has a new and improved interface! OneDesk has a new and improved interface. At OneDesk, our goal is to make your job easier, and
Lowering Costs & Risks Through Social Product Development
Lowering Costs & Risks Through Social Product Development Among the harsh realities of managing products is the very real possibility that once all the work creating, improving and launching a

Cloud platform OneDesk featured on ZDNet
A cloud platform for collaborative product management OneDesk has been featured on ZDNet. In her article, Cloud platform supports product development activities, Heather Clancy, award-winning business and technology journalist, discusses
Agile methods and trends: A new blog series
Incorporating agile methods into product development Evidently “going agile” it is not as easy as turning a light switch on and off. With increasing responsibilities and workloads, Product Managers sometimes

Support cases: Managing and filtering them in OneDesk
With OneDesk, the customer service, help desk, or case management process is easier. We at OneDesk recognize that many companies face the challenge of gathering and sorting out a large
OneDesk Releases Public API (Press Release)
New public API enables integration of OneDesk with third party applications MONTREAL–(BUSINESS WIRE)–OneDesk Inc. is pleased to announce the release of a new public Application Program Interface (API), expanding the
Creating a poll to obtain customer feedback
Since your customers are the ones who use your products or services, they know what works best and what doesn’t. One of the best ways to find out what satisfies