The OneDesk Blog
Catch up on new features, tips on how to use OneDesk, and much more.

Project planning process: Agile tips
How is your project planning process? You and your team are working on a large project and you have been asked to adopt an agile approach your project planning process.

Using OneDesk’s Powerful Search Filters
One of OneDesk’s most powerful features is the ability to easily find what you are looking for by using the search filters. OneDesk’s search filters allow you to used a

Project Management Presentation up on Slideshare
Did you know that a whopping 21% of projects fail? Why? Blame, poor project management. We created this slide infographic with some alarming project management statistics. Our Project Management Presentation

The Real-Time Request System
OneDesk’s request system which allows users request information from each other in real time. When a OneDesk user sends you a request, you will receive the notification in your

Product innovation articles worth a read
Product innovation articles: Our top 5 picks Has innovation thinking gone stale in your organization? I highly recommend checking out the following product innovation articles: 1. Most people, most of

Using The New Customer Portal: A Guide for Customers
OneDesk’s customer portal allows you capture customer ideas, feedback, questions and compliments. Contrary to with traditional surveys, the customer portal allows your company to capture customer feedback without them falling

Project Management INFOGRAPHIC
21% of projects fail due to poor project management. This new infographic has some great stats on why good project management is so important to the success of an organization.

Big thanks to the PM community!
Last week, we released a fun little video that briefly highlights some of the positive and negative elements of project management. We were very pleased with the response from the

Online Research Communities: The Next Big Thing
Online research communities are the next big thing. Also known as “research 2.0,” this emerging type of research allows businesses access to newer types of insights that traditional research methods,

The Manage Projects, All Projects, and Organization Projects Options in OneDesk
There are three parts of the Project drop-down. Here is a guide to each one. Manage projects Here, you can: – View all the projects you are part of –