The OneDesk Blog
Catch up on new features, tips on how to use OneDesk, and much more.

International Women’s Day: Top 5 Women in Product and Project Management
Today is International Women’s Day. In honor of this great holiday we have compiled a list of some of the most influential women in product and project management. Check out

What is Project Management? – A Video Infographic
What is project management? In an attempt to answer this tough question, we pulled out a variety of information from various sources. Project management is defined by many things –

From social to product: Building the ultimate command center
Organizations have quickly understood the importance of maintaining a strong and continuous social presence online. As a result, a new concept and strategy has emerged:’The Social Command Center’. This idea

Importing and Exporting Files in OneDesk
One of the advantages of using OneDesk is that it allows you to import files and keep working on them in OneDesk for a more streamlined business process. Importing files

How to get great product ideas from employees
Did you know that today is employee appreciation day? Here’s your chance to show your employees their real value in the organization. Employees are excellent sources of new product ideas.
Business Benefits of Product Management
The following is a guest post from Natalie Yan Chatonsky. Natalie is the Head of Consulting at Brainmates, a Sydney-based consulting agency that helps organisations boost the performance of their

A Breakdown of OneDesk’s Administration Section
In the Administration section of OneDesk, you can set permissions for those in your organization, as well set preferences for the customer portal and the feedback you receive from customers.

How to keep your project teams motivated
Building project team morale: Lessons from the farm? As the saying goes, “happy cows make great cheese.” This is a concept that can definitely be applied to a project management

New Facebook Theme for Customer Portal
OneDesk’s customer portal allows customers to provide feedback directly to your organization via your website, or a unique link. Once feedback is received, your organization can discuss the feedback internally,

Week in review: Top 5 product management posts
On the OneDesk blog, we deliver and bring you the latest news and eye-catching content related to product innovation, product development and business for project and product professionals looking to