The OneDesk Blog
Catch up on new features, tips on how to use OneDesk, and much more.
Star Wars Day: May the 4th be with you!
Hold on to your lightsabers, Star Wars Day is upon us Alright folks, today is May the 4th, which means that it’s Star Wars Day! “Jedi-ism” may not be a
Drilling Down into your Roadmaps
In a previous blog post, I went through the process of using OneDesk to plan and build your product roadmap. From the time I’ve written that post this past November
Risk over Breakfast
This morning the marketing team at OneDesk attended the Montreal Social Media Breakfast for a smattering of startup based chatter over coffee and sandwiches. Presented as a conversation with Julien
Customer Service Software Gone Social
When talking to our customers, I often get asked: What are the benefits of using OneDesk as customer service software? More and more organizations are starting to turn to Web
A/B Testing – Rip it Up and Start Again
It’s a common fallacy that as people invested in finding a solution, we can quickly get blinkered by the small details until we can no longer see the words from
Collaborative innovation: Lessons from TED
Collaborative innovation: It’s about the people who drive the process Open innovation is a process that has been proposed to help facilitate product innovation. According to Henry Chesborough, open innovation
OneDesk at a Glance: A Fun Animation
When cartoon characters use OneDesk… Task lists that keep growing before you have the chance to make another batch of post-it reminders, roadmaps that keep getting changed or erased, decision-making
Pragmatic Marketing Goes Social: The Product Management & Product Marketing Survey
The State-of-the-State of Product Management: Special Report from Pragmatic Marketing Returning from a couple of weeks hiatus, our Pragmatic Marketing Goes Social series, takes a brief break from the blue
New product managers: Job interview tips
3 must reads for new product managers Three great articles to consult before going for that big job interview in the clustered world of product management. 1) Moving into a
Popular ideas: Easily reveal what customers want most
Using OneDesk to easily reveal most popular ideas amongst customers It’s always interesting to find out what kinds of ideas customers have about your products, or which ones of your