- Billable Development Tracking
Build World-Class Products.
Capture Every Billable Minute.
OneDesk unifies project intake, Agile delivery, and financial tracking into one platform. Stop leaving revenue on the table—track time as you code, manage team workloads, and automate your billing for everything from pre-paid retainers to complex fixed-fee projects.
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USE CASES
Engineering Excellence Meets Financial Precision
OneDesk streamlines the journey from the first client request to the final paid invoice, ensuring your team stays focused on code while the platform handles the overhead.
From "New Request" to a Signed Quote in Minutes
Capture every project, request, and piece of feedback through a unified intake engine. Whether clients reach out via email, live chat, or your dedicated branded portal, OneDesk organizes the chaos. Use project templates to generate accurate quotes instantly and move from a client’s “I have an idea” to a resourced project plan with zero friction.
- Aggregated intake from email, chat, and the client portal.
- Generate professional estimates based on historical project data.
- Give clients a secure space to submit requests and follow project progress.
High-Velocity Development with Total Visibility
Manage your engineering pipeline your way. Use Kanban boards, custom task statuses, and Agile views to track every sprint. OneDesk allows you to set the exact workflow your team needs, ensuring that developers know what to build and clients know exactly where their project stands in the development lifecycle.
- Visualize the flow of work from backlog to deployment.
- Manage complex dependencies and subtasks across multiple projects.
- Collaborate with clients directly on tasks via email integration and chat.
Balance Your Bench and Protect Your Talent
Engineering talent is your most valuable asset. OneDesk’s workload view gives you a real-time heatmap of team bandwidth, allowing you to assign tasks based on availability and skill set. Stop over-allocating your lead devs and ensure every member of the team is working on the highest-priority billable tasks.
- Identify at a glance who is overbooked and who is ready for a new ticket.
- Drag-and-drop tasks to balance workloads across the entire squad.
- Forecast hiring needs by analyzing upcoming project demand and bench time.
Precision Billing for Every Contract Model
Whether you bill by the hour, on a flat-fee basis, or through pre-paid retainers, OneDesk has you covered. Built-in time tracking and expense logs feed directly into your budget tracking, allowing you to compare “Actual vs. Planned” costs in real-time. Turn your developers’ hours into revenue without the manual spreadsheet grind.
- Invoice for pre-paid hour blocks, T&M, or fixed-price milestones.
- Monitor project burn rates and profitability as time is logged.
- Pull approved time and expenses into branded invoices in a single click.
FEATURES
Built for Profitable Engineering Teams
Standardize your delivery, protect your margins, and provide a professional, transparent experience for your external clients.
FAQ
Frequently Asked Questions
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