- Marketing & Creative
OneDesk for Marketing & Creative
Keep client requests, creative projects, feedback, time tracking, and billing in one place. OneDesk helps marketing and creative teams organize incoming work, keep clients in the loop, and deliver projects on time.
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Why OneDesk for creative teams?
Keep client work moving
Creative work involves more than creating great work. You also have to collect briefs, manage deadlines, get approvals, handle revisions, track time, and keep clients updated.
OneDesk brings the client and project sides of your work together. Capture requests, turn them into projects, collaborate with clients, track progress, and invoice for the work when you’re done
Start with a better creative brief
Create custom request forms for different services and collect the details your team needs up front. Ask for campaign information, deadlines, dimensions, target audience, files, and other requirements.
Make important fields required so requests arrive with the information your team actually needs.
Turn requests into organized projects
Not every client request needs a full project. Some can be handled as a task. Others may become a multi-week campaign with dozens of deliverables.
Manage both in OneDesk. Turn requests into tasks or projects and keep the original client conversation and details attached.
Get approval and start the project
Once the client approves the work, turn the quote into a project and get your team moving.
Use project templates for repeatable services such as website projects, branding packages, campaign launches, content production, or ongoing creative support.
Frequently asked questions
Does OneDesk work for agencies?
Yes. OneDesk is designed for teams managing client work and includes the combination of request management, project management, client communication, quoting, time tracking, and invoicing that agencies need.
It's useful for agencies managing branding, advertising, web design, content, digital marketing, creative production, and other client services.
Can we automate our creative workflow?
Yes. OneDesk automations can assign work, update statuses, send notifications, create work, and trigger other actions when something changes.
For example, a new creative request could automatically be assigned to the appropriate team or a project manager could be notified when a client approves a request.